How do I know if my package has shipped and is on its way?LuxuryTastic2018-09-14T06:13:31-07:00
Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is ready to leave our distribution center, you will receive another email with shipping information.
You will receive a tracking number so you can track the progress of your shipment. Please use the appropriate carriers tracking features to track your package.
How do I order?LuxuryTastic2018-09-14T06:36:36-07:00When you add a product to your shopping cart and you checkout, you will be taken to a payment page where you will select which payment method you’d like to use. At this point, we receive your order and we will do a stock check of your order, to ensure your order is in stock before you pay.If we verify your order is in stock, we will send you payment instructions to your email address to pay for your order. If you order is out of stock, you will be emailed informing you so. This ensures that you never pay unless your order is in stock.
I placed an order, but never received a confirmation email.LuxuryTastic2018-09-15T20:07:49-07:00If you do not receive an email from LuxuryTastic within 30minutes of placing your order, please check your Spam folder.Alternatively the email address you provided might be spelled incorrectly.If you've checked your spam folder and you still did not receive any email from us, or if you've provided us with the wrong email address; please contact our Customer Care team by clicking HERE.
I received a damaged item, what do i do?LuxuryTastic2018-09-15T20:08:20-07:00Please take a photo of the item and contact our Customer Care team with a description of the damage. Upon inspection of the photo you will be advised to print and fill out the return form, and return it along with the damaged item.We will ship a new replacement once we've received the return for the damaged item.
What currency are your prices listed in?LuxuryTastic2018-09-14T06:51:18-07:00All prices are in USD. We currently only accept US Dollar (USD $), although in the future we aim to accept alternative currencies.
What does the replica product come with?LuxuryTastic2019-10-21T16:34:35-07:00No, our replica products only comes with dust bag, authentication cards, and pamphlets.Not all brands have tags/pamphlets, so we only send the items you can expect with the original.However, we do ship small wallets and belts with brand box.If you'll like to have a box with your bags, we will have to ship it separately and there will be an additional cost of USD $50 to ship the box separately.It is not safe to ship the bags with the brand box as it will most likely be seized by the customs, or you will be heavily taxed according to the product's authentic value tax.
What if my credit card is declined?LuxuryTastic2018-09-15T20:06:00-07:00If your payment does not successfully process or if it is declined when trying to complete your purchase, you will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase.Please contact Customer Service if you're having difficulties in making completing your transaction.